Privacy Policy
Last Updated: June 3, 2026
Introduction
105 Healthcare Limited (“105 Healthcare”, “we”, “our” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request our services, apply for employment, or otherwise interact with us.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other relevant legislation.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
Who We Are
105 Healthcare Limited is a provider of domiciliary care, live-in care, supported living, specialist healthcare services and related support services throughout the United Kingdom.
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us using the details provided at the end of this document.
Information We Collect
We may collect and process the following categories of information:
Personal Information
This may include:
Full name
Postal address
Email address
Telephone number
Date of birth
Emergency contact information
Care-Related Information
Where necessary to provide care services, we may collect:
Care requirements
Medical information
Health conditions
Medication information
Care assessments
Support needs
Such information may be classified as special category data under data protection legislation and will be processed only where legally permitted.
Employment Information
If you apply for a position with us, we may collect:
Employment history
Qualifications and training records
Professional references
Right-to-work documentation
DBS information
CVs and application forms
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Date and time of access
Referring websites
How We Use Your Information
We use personal information for legitimate business and care-related purposes, including:
Providing care services
Conducting care assessments
Managing care plans
Communicating with service users and families
Responding to enquiries
Processing referrals
Managing recruitment activities
Maintaining service quality and safety
Complying with legal and regulatory obligations
Improving our website and services
Lawful Bases For Processing
We process personal information on one or more of the following legal bases:
Consent
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Legitimate interests
Provision of health or social care services
Where we rely on consent, individuals may withdraw consent at any time, subject to legal or operational requirements.
Sharing Your Information
We may share information with:
Healthcare professionals
NHS organisations
Local authorities
Social services
Regulatory bodies
Professional advisers
Technology and service providers
Recruitment partners
Information will only be shared where necessary, lawful and proportionate.
We do not sell personal information to third parties.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.
These measures may include:
Secure systems and networks
Access controls
Staff training
Confidentiality procedures
Secure document storage
Data encryption where appropriate
While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, safeguarding and operational requirements.
Retention periods may vary depending on the nature of the information and applicable legal obligations.
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request erasure of personal information
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests relating to personal information will be handled in accordance with applicable legal requirements.
Cookies And Website Tracking
Our website may use cookies and similar technologies to improve functionality, analyse website performance and enhance user experience.
Cookies may collect information about how visitors interact with our website.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
For more information, please refer to our Cookie Policy.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
Children
Our services and website are not intended to collect personal information directly from children without appropriate consent and lawful basis.
Where information relating to children is processed, appropriate safeguards will be applied.
Changes To This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal obligations or business practices.
Any updates will be published on this page and will become effective upon publication.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or your rights, please contact:
105 Healthcare Limited
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]
Address: [Insert Registered Office Address]
Complaints
If you are unhappy with how we process your personal information, you have the right to raise concerns with us directly.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.105healthcare.co.uk
Telephone: 0303 123 1113